Zeal Credit Union
  • Downriver Locations
  • Allen Park, MI, USA
  • Full Time

Zeal Credit Union is seeking to fill a Financial Service Associate position.  The position requires working at the following branch locations:  Allen Park, Taylor and Woodhaven.

The primary purpose of this position is to assist the Credit Union in achieving its service mission of building trusted relationships by providing members with superior financial solutions and outstanding service.  

Financial Service Associate: Essential Functions

  • Provide the Highest Quality of service based on Credit Union Service Standards.
  • Meet individually with members for saving and loan products, account inquiries and problem resolution.
  • Respond to members, requests, problems, and complaints or direct them to the proper person for specific information and assistance.
  • Promote and cross sell Credit Union products and services based on member's needs.
  • Process member transactions, requests, and maintenance.

Financial Service Associate:  Job Qualifications

Required:

  • High school diploma or G.E.D equivalent.
  • Basic knowledge of Microsoft Word
  • Basic knowledge of Microsoft Excel
  • Intermediate knowledge of Windows
  • Minimum 1 year of sales and lending experience
  • Strong verbal and written communication skills
  • Strong research and problem resolution skills
  • 30 words per minute typing proficiency
  • 10 number per minute 10 key proficiency
  • Basic mathematics skills
  • Excellent customer service skills

Financial Service Associate: Hours

  • Monday  8:30a - 5:15p
  • Tuesday 8:30a - 5:15p
  • Wednesday 8:30a - 3:45p
  • Thursday 8:30a - 5:15p
  • Friday 8:30a - 6:15p

 

About Zeal Credit Union

At Zeal Credit Union, we are passionate about our members and we work hard every day to help them achieve their financial goals.  Working at Zeal isn't just a job or a career; working at Zeal is a calling. So what does it take to work at Zeal Credit Union? It takes Character, Empathy and Passion. These aren't just words to us; they are the core elements of our brand and the principles that guide everything we do. 

Since 1954, Zeal Credit Union has worked hard to design an exceptional banking experience for our members. With 513 million dollars in assets, 12 full-service locations and more than 61,000 members, Zeal Credit Union is Metro Detroit's hardest working financial institution. And with our 5-star Bauer Financialrating, Zeal is also one of the strongest credit unions in the nation.

At Zeal Credit Union, Hard Working Americans bank on us and this description also applies to our employees! Everyone that works at Zeal is expected to live with character, feel with empathyand act with passionand to place our members at the center of everything we do.

Zeal Credit Union
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